Buying Information
V:Kit ships to most international destinations using trusted courier services including UPS, FedEx, DHL, and TNT.
Shipping costs and delivery times vary depending on the destination and courier selected. Tracking information will be provided once your order has been dispatched.
We accept purchase orders and online orders in USD $, EUR € and GBP £ currencies.
Payment for online orders can be made with Visa or Mastercard credit cards using the secure Sage Pay portal or via bank transfer.
Many products are cheaper to purchase online. However, if you require a written quotation then please contact us.
Returns & Refunds: Returns are accepted within 30 days of delivery, provided the item is unused, in its original packaging, and in resalable condition.
To initiate a return, please contact our support team with your order number and reason for return.
A 20% restocking fee will be applied to all eligible returns unless the item is defective or shipped in error.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds will be issued to the original payment method within 10 business days of receiving and inspecting the returned item.
Custom or made-to-order items may not be eligible for return unless faulty.
Tax & Duties: International customers may be subject to import duties, taxes, or customs fees depending on their local regulations.
These charges are the responsibility of the buyer and are not included in the product or shipping prices.
Customer Support: For any questions regarding your order, payment, shipping, or product availability, please contact our support team via our contact form or email.